Here is an interesting use of customer/community feedback.
The Flyers, a minor league baseball team in Schaumburg, IL, allow the fans, voting online, to decide the team’s starting lineup each night. The fans determine the lineup, the pitcher, and who will play what position.
Now take this idea a few steps further and imagine what retailers and manufacturers could do if they had direct access to their customers during product development, allowing them to build the products with the features and options most desired.
0 Response to “You be the Manager/Coach”